fuji99 Privacy Policy

When creating an account and using services at fuji99, the following categories of information may be collected from you:

a) Personal Identification Information

• Full name and date of birth
• National ID (NID) or passport number (for identity verification)
• Current address and contact details
• Email address and mobile number

b) Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction reference numbers

c) Activity Information

• Gaming history and betting records
• Login and logout times and dates
• Preferred games and bonus claim history
• Customer service communication records

d) Technical Information

• IP address and device identifiers
• Browser type, language, and version
• Operating system
• Session cookies and tracking data

fuji99 uses the collected information for the following legitimate purposes:

1. Account Management: Your information is essential for creating, maintaining, and securely managing your account.
2. Identity Verification (KYC): Identity is confirmed to prevent fraudulent activity and unauthorized access.
3. Financial Transaction Processing: The necessary information is used to complete deposits and withdrawals securely.
4. Customer Support: Information is used to resolve your issues through 24/7 Bengali live chat.
5. Bonuses and Promotional Offers: To provide relevant offers and cashback based on your activity.
6. Regulatory Compliance: To meet legal obligations and ensure responsible gaming.
7. Platform Improvement: Overall usage statistics are analyzed to improve the user experience.
8. Security Monitoring: Transaction and login data are reviewed to detect and prevent suspicious activity.

Your information will not be used for any purpose other than those stated above.

Storage Location

Your information is stored on secure, encrypted servers. All data is protected through SSL (Secure Socket Layer) encryption technology, which prevents unauthorized access by third parties.

Retention Policy

fuji99 retains data according to the following guidelines:

• Active account data: Fully retained for as long as the account remains active.
• Transaction records: Retained for a set period to meet legal obligations and for dispute resolution.
• Closed account data: Retained for the period necessary to meet regulatory requirements.
• Customer service communication records: Retained for a set period to ensure service quality.

fuji99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

Minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services. These partners are required to comply with fuji99's privacy standards.

Legal and Regulatory Requirements

Information may be disclosed to authorities in accordance with legal obligations, government orders, or court directives. Only the necessary information is provided in such cases.

Fraud Prevention

Relevant information may be shared with appropriate authorities to prevent fraudulent activity or money laundering (AML).

The fuji99 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these will prevent services from functioning properly.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytical Cookies: Used to understand overall traffic statistics and improve the platform.

Cookie Controls

You can delete or block cookies from your browser settings. However, disabling essential cookies may limit some services. Instructions for changing cookie settings in various browsers can be found in the help section of the respective browser.

As a fuji99 user, you have the following rights regarding your own information:

1. Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
2. Right to Rectification: If there is any inaccuracy in your information, you can request that it be corrected.
3. Right to Erasure: In certain circumstances you can request that your personal information be deleted, though this may be limited where legal obligations apply.
4. Right to Restriction of Processing: In certain circumstances you can request that the processing of your information be temporarily suspended.
5. Right to Data Portability: You can request to receive information about yourself in a structured, readable format.
6. Right to Object: You can object to the use of your information for specific purposes.

To exercise these rights, contact our support team via live chat or email.

fuji99 is a 21+ platform. We do not collect, store, or process information from minors (those under 21 years of age).

• Age verification is mandatory at the time of registration.
• If a user is suspected of being a minor, identity is confirmed through KYC verification.
• If a minor's information is collected by mistake, it is deleted immediately.
• If you become aware that a minor is using our platform, please contact us.

fuji99 uses industry-standard security technologies to protect your information:

• SSL Encryption: All data transfers are secured through 256-bit SSL encryption.
• Firewall Protection: Our servers are protected by advanced firewall technology.
• Encrypted Storage: Stored data is kept in an encrypted state.
• Access Controls: Only authorized personnel have limited access to the necessary information.
• Security Audits: Regular security reviews and vulnerability assessments are carried out.
• Two-Factor Verification: Additional verification is in place for suspicious transactions.

However, complete security on the internet cannot be guaranteed. Always keep your password private and notify us immediately if you notice any suspicious activity.

fuji99 may update this Privacy Policy from time to time. When any significant changes are made to the policy:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified about the updated policy at the time of login.
• For significant changes, a notification may be sent to your registered email.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. You are advised to review this page regularly.

fuji99 works with payment service providers (bKash, Nagad, Rocket, Upay, bank transfer) and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others).

These third-party services have their own privacy policies. fuji99 is not responsible for their data protection practices. However, we work only with trusted and established partners.

If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us:

• Live Chat: 24/7 Bengali live chat support
• Email: [email protected]

Our privacy support team generally tries to respond to your request within business days. For urgent matters, please use live chat.