Frequently Asked Questions

Answers to all your questions about fuji99

From opening an account to withdrawing money via bKash — find simple and detailed answers to any fuji99-related question all in one place.

fuji99 is an online casino and betting platform that provides full support in Bengali for players in Bangladesh. Whether you are a new member or an experienced player, find the information you need easily from the Q&A sections below. Every answer is written in plain and clear language so you can make decisions quickly.

Account and Registration

Sign-up to Verification

Deposits and Withdrawals

bKash, Nagad, Rocket and Bank

Games and How to Play

Slots, Cricket and Live Casino

Bonuses and Promotions

Welcome Bonus, Cashback and VIP

Security and Responsible Gaming

SSL, Fair Play and Self-Exclusion

Account and Registration

Opening and Managing Your Account

To register at fuji99, you need an active mobile number, an email address, and a strong password. You must also provide your real name and date of birth during registration. Please note that fuji99 is only for those aged 21 and above — during the age verification process, you may be asked to provide details from a government-issued ID.

No, only one account per person is allowed at fuji99. Creating multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited. If you are having trouble accessing your existing account, contact our support team via live chat instead of opening a new one — they will resolve it quickly.

Click the "Forgot Password" option on the login page. Enter your registered mobile number or email address and a verification code will be sent to you. Use that code to set a new password. Mixing letters, numbers, and special characters in your new password makes your account more secure.

fuji99 verifies the age of its members to ensure safe and responsible gaming. You must provide your date of birth during registration, and in some cases you may be asked to upload a photo of your national ID card or passport to fully activate your account. No one under the age of 21 is permitted to register under any circumstances.

Yes, after logging in you can change your phone number, email, and password from account settings. However, to change your registered real name you will need to contact the support team and may be required to submit an ID document, as that name is linked to payment verification.
Deposits and Withdrawals

Deposit and Withdrawal Methods

Depositing from bKash to fuji99 is very fast — your balance is typically updated within a few minutes. To deposit, select bKash from the payment options, send money to the provided number, and confirm the transaction ID. The minimum deposit amount is ৳300. If there is a slight delay during busy periods, notify support.

Yes, depositing via Nagad, Rocket, and Upay is fully supported at fuji99. The minimum deposit amount for each method is ৳300. Deposits via bank transfer are also possible. Whichever method you use, keep your transaction reference number — it will be useful if any issue arises.

To withdraw from fuji99, log in to your account and select your preferred method from the withdrawal menu. The minimum withdrawal amount is ৳500. After your request is approved, the money generally reaches your bKash, Nagad, or other account within 5 to 30 minutes. The withdrawal destination must match the same method used for your deposit.

fuji99 does not charge any additional fees of its own for deposits or withdrawals. However, bKash, Nagad, Rocket, or your bank may apply their own transaction charges, which vary according to the terms of the respective payment service. Check your payment app's charges before sending money.

Bank transfer processing time may be somewhat longer than mobile banking — it generally depends on the bank's working hours. After making the transfer, informing the support team with the payment slip or reference number can speed up the process. The minimum deposit of ৳300 applies.
Games and How to Play

Games and How to Play

To bet on BPL (Bangladesh Premier League) matches, log in to fuji99 and go to the cricket section. There you can choose a match from the list and place bets on various markets including match winner, toss, total runs, and wickets. Check the odds carefully before placing a bet and only wager an amount you can afford to lose.

fuji99 offers many popular slot games including PG Soft's Fortune Tiger, Mahjong Ways, and Lucky Neko; Pragmatic Play's Gates of Olympus and Sweet Bonanza; JILI's Fortune Gems, Super Ace, and Boxing King; and Spribe's Aviator. Try the demo mode of each game for free before playing with real money.

RTP (Return to Player) is the theoretical payout rate of a game — it indicates how much money is returned on average as winnings for every ৳100 wagered over the long term. A higher RTP means theoretically more return for the player. However, RTP is a long-term statistic — any outcome can happen in the short term. RTP is a useful guide when choosing a game, not a guarantee.

Yes, the entire fuji99 platform is mobile-friendly. From any Android or iOS smartphone, just open fuji99.cam in your browser to access all games, sports betting, live casino, and payment features. You can enjoy the full experience without downloading a separate app — you just need a good internet connection.

Yes, in the fuji99 live casino section you can play via live streaming with real dealers from Evolution Gaming and Ezugi. Various table games are available including Roulette, Baccarat, Blackjack, and Sic Bo. The games are conducted in a fair and transparent manner — all dealer actions can be seen live on screen.

Yes, fuji99 offers in-play or live betting on the T20 World Cup, IPL, and other international cricket tournaments. Odds change in real time during a match, so placing your bet at the right moment is important. Go to the live betting section to see ongoing matches and place bets on your preferred markets.
Bonuses and Promotions

Bonuses and Promotions

New members at fuji99 receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and you will receive a ৳1,200 bonus, making your total balance ৳2,200. To receive this bonus, make your first deposit after registering — the bonus will be added automatically. The wagering requirement for the bonus is 20 times.

A wagering requirement (or turnover condition) means you must use the bonus amount as bets a specified number of times before it can be withdrawn. For the fuji99 welcome bonus, this is 20 times. That means if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in equivalent bets before the bonus funds become withdrawable. Only once this condition is met does the bonus become eligible for withdrawal.

fuji99's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You move up to higher tiers automatically through regular play. Bronze tier members enjoy up to 0.2% weekly cashback, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8% weekly cashback. Higher tiers also come with additional special benefits.

VIP members receive cashback each week at a set rate on their net losses. Cashback is generally credited to your account every Monday or at a scheduled time. You can use this bonus to play again. The conditions and amount of cashback depend on your current VIP tier.

Yes, when you accept a bonus you must complete the wagering requirement before making a withdrawal. However, withdrawing your own deposited funds (excluding the bonus) generally has no separate restriction. Read the relevant terms and conditions carefully before taking a bonus — if you have any questions, ask the support team.
Security and Responsible Gaming

Security and Responsible Gaming

fuji99 uses SSL encryption technology to keep all data and transactions secure. Your personal information is not sold or shared with any third party. Payment information is processed through secure channels. We are committed to operating a safe and reliable platform.

No. fuji99 is strictly for those aged 21 and above. We take the protection of minors from gambling very seriously. Age is verified during registration, and if any account holder is found to be under age, that account is closed immediately.

Self-exclusion is a feature that allows you to suspend gaming activity on your own account for a set period or permanently. If you feel that gaming is having a negative impact on your life or finances, contact us immediately via live chat or email. Our support team is available 24/7 to help you.

fuji99 places the highest importance on responsible gaming. Our platform offers the ability to set deposit limits, session time limits, and loss limits. You can also take a cooling-off period for a set time. If you feel that controlling your gaming is becoming difficult, contact support without delay.

All games at fuji99 are developed by licensed game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and Ezugi. These providers use Random Number Generator (RNG) technology, which ensures that every outcome is completely random and not predetermined. Fair play is a core foundation of our platform.

The fuji99 support team is available 24/7 via live chat in Bengali. The live chat option is available as soon as you visit the site. You can also reach us by email at [email protected] — our team is always ready to assist with any questions, issues, or complaints.

Still have questions?

If you did not find your answer in our FAQ, contact the support team directly — in Bengali, 24/7.

Visit fuji99 Casino
Live Chat Support
Get instant help in Bengali 24/7
Email Support
[email protected]
Response Time
Always a fast response via live chat